Policies

1. General Policy

• We primarily operate as an entertainment venue offering private karaoke rooms.
• Alcohol is available but not the main purpose of the business.
• Persons under 19 years of age may enter the premises only when accompanied by their parent (legal guardian).

2. Conditions of Entry

• Minors must remain inside their assigned karaoke room with their parent(guardian) at all times.
• Minors are not permitted to enter or remain at the bar counter or alcohol-service area.
• Alcoholic beverages may be served only to adults aged 19 or older.
• Staff must verify identification (ID) for any guest appearing under 25 before serving alcohol.

3. Designated Family Hours

• Before 9:00 PM: Family groups with minors are permitted.
• After 9:00 PM: The venue operates as a 19+ environment, and minors are not allowed to remain on the premises.

1. General Rule

• Outside food and beverages of any kind (including non-alcoholic drinks, bubble tea, and water bottles) are strictly prohibited inside the venue.
• We offer a fully stocked bar and a delicious food menu for your enjoyment during your visit.

2. Liquor Licence Compliance

• As a licensed establishment, it is a strict violation of Ontario liquor laws for guests to bring their own alcohol onto the premises.
• Any unauthorized alcoholic beverages will be confiscated immediately.

3. Permitted Exceptions

• Birthday Cakes: Birthday cakes and celebratory desserts are welcome! Please inform our staff upon arrival. We can provide plates and utensils upon request.
• Medical/Infant Needs: Baby formula/food and specific medically necessary items are completely exempt from this rule.

1. Arrival Window Policy

Important: Due to high demand, your booking will begin promptly at the reserved time. If we do not receive notice of your arrival within 30 minutes, the room may be reassigned to other customers.